Thank you for supporting our music and purchasing from our official store. We want to ensure you have a great experience, so please review our policy on refunds and returns below.

1. Digital Album Downloads (MP3s, WAVs, etc.)
All digital music downloads are provided as non-refundable, non-returnable products. Because they are intangible digital files that cannot be physically returned, we do not offer refunds or exchanges once the purchase is complete.

Before you purchase, please ensure that:

• You have chosen the correct album or track.
• Your device is compatible with the digital file format.
• You have a stable internet connection to complete the download.

If you experience any technical issues with downloading your purchased files, please contact us immediately at [email protected] and we will do our best to help you resolve the problem.

2. Physical Merchandise (T-Shirts, Stickers, etc.)
Please note: We do not handle the fulfillment of physical merchandise directly. T-shirts, stickers, and other physical items are sold and shipped by our trusted third-party partner.

All inquiries, returns, and refunds for physical merchandise are subject to the terms and conditions of our third-party vendor. This includes issues with:

• Defective or damaged items
• Incorrect items received
• Shipping problems

You can review their return and refund policy on their website at the point of purchase. We recommend familiarizing yourself with their policy before completing your order.

3. Contact Information for Physical Merchandise Issues
For any problems with your t-shirt, sticker, or other physical order, please reach out directly to our vendor’s customer service team. They are equipped to handle all shipping and fulfillment issues.

If you have trouble connecting with them, you can let us know at [email protected], and we will do our best to facilitate the conversation on your behalf.

4. Summary

• Digital Music: Non-refundable. Contact us for download help.
• Physical Merchandise: Subject to the third-party vendor’s policy. Contact their customer service for returns/refunds.

We stand behind the quality of our music and the merchandise we help create. Thank you for your understanding and for being a fan!

For any other questions regarding this policy, you can contact us at: [email protected]